Privacy Policy

At AUTOCORE TECHNOLOGY CO., LTD., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software products and services.

1. Information We Collect

1.1 Personal Information

When you register for our services, we may collect:

• Name and contact information (email address, phone number)
• Account credentials (username and encrypted password)
• Payment information (processed securely through third-party payment processors)
• Billing address and company information (if applicable)

1.2 Usage Information

We automatically collect certain information when you use our software:

• Device information (operating system, hardware specifications)
• Software usage data (features used, frequency of use)
• Error logs and crash reports for troubleshooting
• IP address and general location information

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our software products
• Account Management: To manage your account and subscription
• Customer Support: To respond to your inquiries and provide technical assistance
• Product Development: To understand usage patterns and develop new features
• Communication: To send you updates, security alerts, and marketing communications (with your consent)
• Legal Compliance: To comply with applicable laws and regulations

3. Information Security

We implement industry-standard security measures to protect your personal information:

• Encryption of data in transit and at rest using SSL/TLS protocols
• Secure authentication mechanisms and password protection
• Regular security audits and vulnerability assessments
• Limited access to personal information on a need-to-know basis
• Employee training on data protection and privacy practices

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our services (e.g., payment processors, hosting providers)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety, or that of our users

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured, machine-readable format

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: